Readability

Assessing and rewriting communications so your target audience truly understands

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CUE’s Readability Pillar evaluates how clear your documents are and rewrites them to suit your audience—whether Basic, Informed, or Sophisticated investors.

We analyse every sentence through linguistic, cognitive, and structural lenses to identify complexity, jargon, or poor flow, then score it and show you exactly how to improve it.

Why CUE is Different

Integrated Measure of Real Understanding

  • Goes beyond sentence length and word counts

  • Combines Flesch-Kincaid, Gunning Fog, SMOG, ARI, and Plain English rules with our proprietary Psycholinguistic Load Score

  • Captures not just how text is written, but how it’s processed and understood by real readers

Built for Regulated Communications

  • Designed for complex financial and legal documents

  • Maps results to Basic, Informed, and Sophisticated target markets

  • Helps meet the FCA’s “likely to be understood” standard

Evidence You Can Stand Behind

  • Detailed audit report showing every metric tested

  • Highlights issues and improvements made during rewrites

  • Provides a defensible Target Market Assessment and full audit trail

Grounded in Linguistic & Behavioural Research

  • Uses datasets like SUBTLEX-UK, Brysbaert concreteness norms, and Age-of-Acquisition data

  • Reflects neurodiversity, vulnerability, and behavioural-finance effects

How We Improve Your Documents

From Diagnosis to Rewrite

  • Most systems only highlight problems; CUE fixes them

  • Our rewrite engine applies Plain English and psycholinguistic principles to produce improved, audience-specific versions

  • Result: a document ready for re-testing, audit submission, and compliance

Key Features

  • Plain English Clarity: Analyses sentence structure, cohesion, punctuation, clause count, voice, and flow

  • Psycholinguistic Load: Measures mental effort by analysing abstraction, imageability, word familiarity, and reading age

  • Ensures clarity for neurodiverse or vulnerable audiences

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How it works:

  1. Upload your text and select the target audience

  2. CUE analyses your text automatically—no extra input required

  3. Receive rewritten text and full report explaining changes

The Result:

A fully rewritten, audience-specific document, a defensible Target Market Assessment, and a complete auditable record.

Our industry-first Readability Score ensures that analysis is more than a check-box—it makes your documents truly understandable, helping you meet regulatory expectations and serve your investors better.

3 pillar framework

See the other two pillar’s in detail using buttons below:

Comprehension
Accessbility