We are passionate about making sure investment products are explained clearly and accurately to investors. Discover why this is so important to us and what we’re doing to improve customer understanding across our industry.
Plain English, readability scores, accessible design - there are lots of elements that go into what makes financial literature easy to understand for customers.
In fact, our comprehensive readability audit will check your documents for over 50 individual metrics and provide easy-to-implement recommendations to improve your readability.
The FCA’s 2025-2030 strategy emphasises the need for clearer, more accessible financial communications to help consumers make informed decisions.
With a focus on simplifying disclosures and leveraging technology, what is your firm doing to enhance transparency?
Financial documents are often packed with jargon, complex phrasing, and industry-specific terminology.
While this might make sense to professionals, it can leave investors feeling confused and alienated. Worse still, unclear communication can lead to misinterpretations, eroding trust and even causing compliance issues.
When it comes to financial documents, clarity is crucial. Investors need to understand the information presented to them, yet many reports, brochures, and key investment documents are still packed with dense language and technical jargon.
This is where readability scores come in—they help measure how easy it is for someone to read and comprehend a piece of text. But how do they work, and why should financial firms be paying attention?
